Delivery & Shipping

Thank you for choosing Melissa Janneh for your handmade jewellery, knitwear, and eco-conscious gifts. Every item made and packed with love, care, and attention to detail from our London studio.

Processing Times

As each item is handmade to order or in small batches, please allow 7-15 business days for processing before your order is dispatched. During busy periods (like the holidays), this may be slightly longer - but we'll always keep you updated.

Delivery & Carriers

We ship all orders via Roayl Mail, a trusted UK carrier known for reliable and efficient service.

• UK Standard Delivery (2nd Class or tracked 48): 2-3 business days after dispatch

• UK Express Delivery (1st Class or tracked 24): 1-2 business days after dispatch

• International Standard: 5-10 business days depending on destination

• International Tracked: 5-7 business days (includes tracking and insurance)

Please note: delivery times are estimates and may vary due to customs, strikes, or local postal delays.

Packaging

Your parcel will arrive beautifully and securely packaged, ready for gifting or personal enjoyment. We use eco-friendly, recyclable, and minimal packaging whenever possible to stay aligned with our sustainability values.

Tracking & lost Parcels

Tracked shipping is recommended for peace of mind. If your order hasn't arrived within the estimated time, please get in touch so we can assist. Lost parcels are rare, but we're here to help make things right.

Questions?

If you have any questions about shipping, custom orders, or delivery times, feel free to reach out at info@melissajhandmade.com

We're always happy to help.